Support
Welcome to support.
And guess who's taking care of it for us?
Frequently Asked Questions
Great, you want to read, but don't forget you can ask Aaia anything!
You can contact support via the form in your client area, by email, or by phone.
Our team is committed to responding quickly, usually within 24 business hours.
Our support is available Monday to Friday, from 9am to 6pm (Paris time).
For emergencies, an on-call service can be activated for premium clients.
Yes, all our plans include basic technical assistance.
Advanced plans give you access to priority support and personalized assistance.
Each request receives a ticket number.
You can track its progress from your client area or receive email notifications with each update.
Absolutely! Our team can assist you with initial setup, integration, or customization of Aaia according to your needs.
Feel free to request a support appointment.
If you encounter a bug, contact our support immediately with as many details as possible (screenshot, problem description, etc.).
We are committed to resolving any issues as quickly as possible.
Complete documentation and video tutorials are available from your client area and on our website.
You'll find step-by-step guides to make the most of Aaia.
Automate tedious tasks and free up time for your business
Artificial intelligence is a train in motion: don't miss it!
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